Pricing

No, the User Portal is free to use, and access to the portal is covered in your subscription fee.

The SOS Button can be purchased either singularly, or in packs of three. Enterprise solutions are also available. To check the latest SOS Button pricing, please contact us on 1300 248 324.

At the end of your contract term, you will automatically roll into a month-to-month contract. If you no longer wish to use the device at the end of your contract term, please send us a written notice and our team will help to amend your contract.

Yes. The initial HomeGuardian contract is set up for a 12-month period.

The monitoring fee covers uninterrupted incident monitoring, remote device maintenance, and continual updates to our artificial intelligence. As our technology progressively gets better, your device will get upgraded automatically (no need to remember to do it yourself). The monitoring fee also ensures your alerts are automatically escalated upon incident detection. As a HomeGuardian customer, you will also have access to a secure User Portal where you can manage your emergency contacts and device preferences.

No. The price for HomeGuardian includes the device and a 12-month User Portal subscription fee for incident monitoring and alerts. Should you wish to purchase additional products from HomeGuardian.AI, our Customer Support team will discuss pricing options with you based on your selection. Please call 1300 248 324 or email us at care@homeguardian.ai.