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What does it cost

Pricing Plans

Choose the plan that suits your needs

Basic plan
24/7 Fall Detection
Emergency Contact Alerts
Medication Reminders
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Business plan
All Basic Plan features
Trend Reporting
People Count Monitoring
Customizable Reminders
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Enterprise plan
All Basic Plan features
All Business Plan features
Medication Reminders
24/7 Customer Support
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Find answers to common questions about pricing, funding, and payment options.

Does the User Portal cost money?

No, the User Portal is free to use, and access to the portal is covered in your subscription fee.

How much does the SOS Button Cost?

The SOS Button can be purchased either singularly, or in packs of three. Enterprise solutions are also available. To check the latest SOS Button pricing, please contact us on 1300 248 324.

What happens at the end of my contract term?

At the end of your contract term, you will automatically roll into a month-to-month contract. If you no longer wish to use the device at the end of your contract term, please send us a written notice and our team will help to amend your contract.

Is there any minimum contract term?

Yes. The initial HomeGuardian contract is set up for a 12-month period.

What does the ongoing monitoring fee cover?

The monitoring fee covers uninterrupted incident monitoring, remote device maintenance, and continual updates to our artificial intelligence. As our technology progressively gets better, your device will get upgraded automatically (no need to remember to do it yourself). The monitoring fee also ensures your alerts are automatically escalated upon incident detection. As a HomeGuardian customer, you will also have access to a secure User Portal where you can manage your emergency contacts and device preferences.

Are there any additional costs beyond the device cost and monthly monitoring fee?

No. The price for HomeGuardian includes the device and a 12-month User Portal subscription fee for incident monitoring and alerts. Should you wish to purchase additional products from HomeGuardian.AI, our Customer Support team will discuss pricing options with you based on your selection. Please call 1300 248 324 or email us at

Still have questions?

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